Delays in Product Tasks

Incident Report for Aloware

Resolved

This incident has been resolved.

Posted Apr 01, 2024 - 12:03 PDT

Monitoring

We have fixed the source of the issue but are continuing to closely monitor the delays.

Posted Apr 01, 2024 - 09:44 PDT

Identified

We are currently investigating an issue where certain tasks are delayed including SMS, integration syncing and other product behavior. Our team has identified the source and are working to resolve the matter as soon as possible.

Posted Apr 01, 2024 - 09:22 PDT

This incident affected: Apps (Aloware Talk, Admin Dashboard, Reporting) and Messaging (Messaging (SMS) - Apps, Messaging (SMS) - Sequences, Messaging (SMS) - Broadcasts, Messaging (SMS) - HubSpot Workflows).